← Help

Signing in and finding your Game Pass

[public-help] Sign in with the email address used at checkout. There is no password: we email you a sign-in link. Once you are signed in, your Game Pass and your calendar are on the 'Your games' page. The Game Pass PDF in your purchase email also has a claim link and a code. If the sign-in email does not arrive, check your spam or junk folder and check you are using the same address you bought with. If it still has not arrived, email us from that address and we will sort it out. If you bought with the wrong address, open 'Wrong address? Fix it here' under your Game Pass on the checkout confirmation, or email us. [internal] Do not state or look up any password. There is none. Customers may ask: can't log in, login, locked out, no email arrived, where is my Game Pass, my calendar has disappeared, did not receive.

Still stuck?

Email help@nuttyorange.com