Signing in and finding your Game Pass

[public-help] The person who paid signs in with the email address used at checkout. There is no password: we email you a sign-in link. Once you are signed in, your Game Pass is on the 'Your games' page. The Game Pass PDF in your purchase email also has a claim link. If the sign-in email does not arrive, check your spam or junk folder and check you are using the same address you bought with. If it still has not arrived, email us from that address and we will sort it out. If you bought with the wrong address, change it yourself: on 'Your games', open 'Wrong address? Fix it here' under your Game Pass. You can change a Game Pass's address up to 3 times. [internal] Do not state or look up any password. There is none. Customers may ask: can't log in, login, log on, locked out, forgot password, no email arrived, where is my Game Pass, my game has disappeared, access link, did not receive.